Australian Unity Transformational Change
Innovior used automation to transform the on-boarding of new customers, dramatically speeding up the process and capturing more customer details.
Aged Care Client Lean Transformation in On-boarding
Lean Six Sigma review resulting in a reduction in customer on-boarding from 3 hours to 5 minutes per customer, including using RPA to download records from My Aged Care portal.
BankFirst New Member Onboarding
Innovior automated the new member on-boarding process into their core banking system. Members are set up with all confirmations and new on-boarding material communicated via SMS and email.
Murray Goulburn Lean Review & RPA Program
Lean six sigma review across shared services for the creation of an RPA transformation program in finance.