Businesses we’ve helped in Finance & Insurance.

BankFirst New Member Onboarding

Innovior automated the new member on-boarding process into their core banking system. Members are set up with all confirmations and new on-boarding material communicated via SMS and email.

Australian Unity Transformational Change

“Innovior ensured we could meet the critical business needs of our customers in a time of difficulty.” – Transformation Program Director, AJ Gallagher

TMBL Direct Debit Processing

Innovior improved the Direct Debit Exception process with automation and by replacing manual decisioning with interrogation of the customer credit score card during the process execution.

TMBL Major Customer Experience Uplift

Innovior improved the customer experience relating to limit increase requests. Innovior automated the process of temporary limits increases, and using events to automate the limits reductions once the limit has expired.