The Challenge

Santos recognised the potential for automation capability to transform their business and approached Innovior to partner with them for the purpose of:

  • Selecting and training a team to create a Centre of Excellence (COE) for automation.
  • Choosing and setting up RPA software and infrastructure.
  • Delivering the first set of live processes.

The Process

  1. Developing a strategy and performing a business process discovery.
  2. Targeting Finance and Procurement, Innovior delivered eight pilot processes along with a road map for performance improvement.
  3. Innovior trained five internal developers in best-practice methodology.

The Benefits

Established Centre of Excellence within the company

Developed an internal capability to use automation effectively

Five Santos staff with advanced automation training

Delivered a road map for performance improvement

A total of eight pilot processes delivered to production

Established an ongoing partnership for support

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