The Challenge

A.G. Coombs’ billing was manually processed, requiring billing preparation before invoices were issued with job completion documents via emails or uploaded to client portals. A backlog was growing daily and the company was looking at hiring two additional finance staff to assist with the billing process.

The Process

Innovior performed an end-to-end analysis to map the billing process. A Robotic Process Automation (RPA) platform was set up and the billing process automated, with impressive outcomes.

The Benefits

  • 85% touch-free processing
  • No need to hire more staff
  • Free up two staff for value-adding activities
  • Improved cash flow
  • Enhanced supplier relationships

Why not start your own transformation today?