Aurecon’s finance department was at full capacity yet struggling to keep up with the steady flow of invoices, placing pressure on the 12-strong Accounts Payable (AP) team which resulted in an increased error rate with flow-on effects impacting supplier relationships.
Utilising Process Excellence, Innovior analysed the AP process to expose the key pain points and improve the process prior to automation, ensuring any obvious waste was removed. Intelligent Automation was used to digitise the AP process, incorporating machine learning for continuous process adaptation, with remarkable results.
- 94% touch-free processing
- Free up eight staff for value-adding activities
- More than $1M of savings in FTE cost over three years
- Create a scalable process for greater AP process efficiency
- Payback period less than 12 months