The Challenge

GHD’s Accounts Receivable (AR) department employed four full-time staff to manually perform bank reconciliation and receipt payments. Each payment took 15 minutes to process, with an increased error rate due to the manual nature of the work.

The Process

Innovior used Process Excellence to evaluate the AR process in order to identify the key challenges and enhance the process prior to automation. Intelligent Automation was implemented to digitise the AR process, incorporating machine learning for continuous process adaptation, with exceptional results.

The Benefits

  • 10x faster payment processing – from 15 mins to 90 seconds
  • 87% touch-free processing
  • Free up three staff for value-adding activities
  • Real-time cash receipt information and reporting
  • Create a scalable process for greater AR process efficiency

Why not start your own transformation today?