The Challenge

The client’s Accounts Receivable (AR) department employed four full-time staff to manually perform bank reconciliation and receipt payments. Each payment took 15 minutes to process, with an increased error rate due to the manual nature of the work.

The Process

Innovior used Process Excellence to evaluate the AR process in order to identify the key challenges and enhance the process prior to automation. Intelligent Automation was implemented to digitise the AR process, incorporating machine learning for continuous process adaptation, with exceptional results.

The Benefits

10x faster payment processing (from 15mins to 90 secs)

87% touch-free

Free up three staff for
value-adding activities

Real-time cash receipt information
and reporting

Created a scalable process for greater AR process efficiency

Why not start your own transformation today?