Intelligent Automation Services

Repetitive, manual processes are a drain on your resources. They take too long. And they're mistake magnets. But not if they’re automated.

Automation is not just about simulating routine tasks like data entry; it’s about driving exponential efficiencies throughout your value chain. Our consultants harness the power of machine learning and AI to tackle complex, cognitively demanding processes, allowing you to seize opportunities at scale.

Innovior intelligent automation capabilities

Automation alone won’t solve your challenges. Our experienced consultants are experts in understanding business process and industry challenges.

Certified in every major automation platform, they provide elite-level insights and results. We offer end-to-end strategic solutions, partnering with your business for long-term success.

Business process automation

Discover, automate and operate your business processes end-to-end with ease. Everything is integrated, managed and governed from one place. Identify high-ROI opportunities for continuous process optimisation and automation using the power of robotic process automation and artificial intelligence.

Customer experience automation

Optimise and streamline the customer journey through automation. Access tailored FAQs for efficient responses to different call types. Get access to AI-powered, integrated chatbots and virtual agents that reduce customer calls while enhancing overall satisfaction.

Generative AI

Embracing the potential of generative AI is one thing; knowing how, where and when to deploy for the best results is another. We work with your organisation to understand generative AI better and identify areas where it can generate value. Our experts develop prototypes to demonstrate its capabilities and help you deploy innovative solutions for optimised business functions.

Intelligent document processing

We digitise and automate document processing across structured, semi-structured and unstructured documents. Our solutions encompass both stand-alone processing and seamless integration with core CRM or ERP systems. Access customised cloud-based products covering a wide range of document types, from forms and ID documents to invoices and contracts.

Low-code application development

Do more with less by leveraging no-code to low-code technology. Our expertise lies in creating tailored solutions using intuitive drag-and-drop interfaces, streamlining the rapid development of custom applications. We offer collaborative environments for multi-user app development, promoting seamless teamwork.

Workflow orchestration

We specialise in designing and constructing workflow solutions that enable end-to-end automation, bridging the gaps across departments, diverse user groups and systems. We seamlessly integrate solutions with digitised forms, extending the digital transformation footprint throughout your entire organisation.

Billing as a service

Make your billing easier and more efficient. Say goodbye to costly human errors, manual paper processing and revenue delays. Our custom-built automated billing solutions seamlessly integrate with your systems, identifying, validating and generating invoices automatically. Get better accuracy, achieve compliance and eliminate the need for manual data processing.

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Melbourne (AU)

Sydney (AU)

Manila (PH)