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  • Melbourne (AU)

    Suite 4, Level 6, 360 Collins St, Melbourne VIC 3000

  • Sydney (AU)

    Suite 3, Level 5, 157 Walker St, North Sydney NSW 2059

  • Manila (PH)

    Level 25, Picadilly Star Building, 4th Avenue Cnr 27th Street, Bonifacio Global City, Taguig City 1630

Health & aged care

Next-gen payment models. Rapid remote care. And cutting-edge automation. Healthcare’s digital future is here. Is your organisation ready to deliver service excellence?

We can help you embrace the digital future, expand how people access care and elevate your service experience.

Set new standards in accessible care

Leverage digital services to deliver accessible, outcome-focused care. In-person and online. By integrating intelligent process automations, we’ll help you streamline your services – to deliver a seamless experience.

We enable you to:

• Integrate digital records
• Provide high-calibre digital care experiences
• Mitigate compliance risks
• Improve cash flow

As customer demands change, we’ll help you meet them. Not merely to maintain their health, but to improve it.

We help transform hospitals, insurance providers & government departments.

What’s possible in health & aged care

Process discovery and improvement

Want to refine your services? We begin by analysing problems at their core before mapping your full value stream. Then we develop business cases and an action plan – so you know exactly what benefits you’ll gain. We’ll design your end-to-end digital transformation roadmap. And then deliver it.

Admission to cash transformation

Through automations and process simplification, we’ll support your team to reduce low-value operational tasks. Freeing them to focus on high-value business partnering and strategy. Our expertise covers the entire admission to cash value stream. Billing providers. Ensuring financial form compliance. Coding for basic procedures like dialysis. We can streamline it all through automation.
Improve experiences, for employees, suppliers and patients, across your business.

Process automation

What does an intelligent automation-enabled future look like? Lower costs. Less risk. And an elevated customer experience.
We’ll build it for you – starting with automated compliance checks and rules-based processes. And through our ongoing technical help, we’ll resolve any incidents to keep your processes running smoothly. So you can focus on care excellence.

Digitisation and data analytics

With our deep experience in document understanding technology, we can turn paper-based forms and files into digital data. The results? Advanced analysis and rapid processing.
Start quality reviewing patient forms and documents at speed and at scale across your business.

Boost efficiency and cashflow with automation

We’ll digitise your patient records to reduce manual handling and ensure transparent tracking. And when we automate billing for major treatments, health funds can process your invoices sooner.

Deliver healthcare services that delight

Through rapid document processing we can streamline engagements with VMOs for seamless customer experiences. Plus, by embedding automation, you’ll reduce admin costs to invest in improved patient outcomes.

Ensure compliance, reduce risks

Need to guarantee compliance across your optimised processes? We’ll design automated checks that alert your people to mitigate risks swiftly. Ensure your benefits are maintained. Day in, day out.

Our expertise, your care excellence

Solving complex healthcare processes, such as admission to discharge and document digitisation, demands technical and business nous. Our experienced team works closely with your stakeholders to implement each optimisation. It’s how we ensure you continue to deliver value.

Long-lasting value, optimised

We design detailed business cases to outline the commercial benefits for your stakeholders. Then we build, support and enhance each solution to help you reap the long-term rewards. And through services like our intelligent automation managed operations, we can support – and optimise – your ongoing automation needs.

Your integrated business solutions

You set the requirements and goals. We’ll build the strategy and solutions.As a team of transformation specialists, we know the journey your business is on. It’s more than providing quick IT fixes. It’s about integrating whole-of-business solutions to support your people. And your customers.

Ready to set a new standard in health & aged care?