Having spent the past 13 years specialising in Salesforce, it is a product I am very passionate about. From managing customer leads, contacts, opportunities and cases to helping automate sales and marketing processes, the platform is the ultimate problem-solver and delivers incredible business value due to its cloud-based metadata solution. In a sector with no shortage of competitors, Salesforce has secured almost...
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Tertiary institutions face significant workforce challenges in the post-COVID world. Competition in the race for talent has rarely been fiercer. With academic staffing the largest cost component of...
More than three decades later, ‘functional silo syndrome’ is one of the great modern challenges for higher education leaders. Digital transformation is a priority of the highest order for tertiary...
If done correctly, the benefits of digital transformation include:
That said, there is another side of the healthcare sector that is far less romantic but no less important. Behind the scenes, administrators face a daily battle to manage the monumental financial...
Now spare a thought for those responsible for rostering in the health and aged care sectors. While some workplaces only open their doors eight hours a day in the one location, the likes of hospitals,...
However, in a world where Forbes has found that as many as 84% of digital transformation projects fail, higher education institutions face an even more difficult challenge than most in achieving...
Studies have found one in three CEOs have failed to achieve the desired outcomes from transformation initiatives.
Such is the case in the aged care sector, with a PwC study finding 75% of consumers and 66% of decision-makers feel technology was essential to providing high-quality aged care both during and beyond...
We also recognise that gender equity – taking into account the different circumstances of individuals to allow them to achieve the same outcomes – is a different and essential aim.
Given that, it would be safe to assume Australian companies would be taking full advantage of the power of tech tools but there is evidence to suggest many are failing to do so. As revealed in a...