Revolutionising mental health support with omnichannel engagement

Handling support peaks while maintaining quality.
Revolutionising mental health support with omnichannel engagement | Innovior

Learn more about our client who needed an effective solution to handle the sudden influx of requests while maintaining the quality of their mental health services.

Revolutionising mental health support with omnichannel engagement

Learn how Innovior helped an Australian mental health and wellbeing organisation implement an omnichannel solution to deliver benefits such as: 

  • Enhanced accessibility of mental health services.
  • Improved customer satisfaction via Net Promoter Score (NPS).
  • Increased operational efficiency through optimised staff utilisation. 

Download the full case study now to learn more.