Energy & Utilities
Digital Transformation

We empower electricity and gas distributors to enhance customer experiences (CX) and digitise workforce operations, supporting the transition to green energy. Our solutions optimise field services, enable data-driven decision-making and improve customer interactions across digital channels and contact centres. We cover the entire value chain, from customer connections to vegetation management, facilitating the shift towards sustainable energy solutions, including hydrogen-blended natural gas.

We drive digital transformation in oil and gas operations, enhancing efficiency and safety from exploration to production. Our solutions streamline critical tasks like drilling preparation, team onboarding and financial journaling. By digitising core processes and leveraging data analytics, we help operational teams reclaim valuable time, improve overall performance and maintain the highest safety standards in this complex industry.

We boost energy retailers' CX through data-driven innovation across digital self-service, contact centres and back-office systems. As the industry embraces Consumer Energy Resources (CER), we help clients capitalise on this shift with our field services expertise. Our solutions optimise operations, build responsive platforms and streamline customer interactions, focusing on critical areas like billing, connections and fault management, driving efficiency and new revenue streams in the green energy transition.

We focus on optimising operations and maintenance of energy assets, including CER. Our expertise bridges the gap between digital capabilities and field services teams, enhancing efficiency for both internal staff and subcontractors responsible for maintaining power production assets. We provide digital tools that streamline processes, improve asset performance and ensure reliable energy generation in an evolving landscape.

We enhance water authorities' operations across three key pillars: field asset maintenance, CX and back-office processes. Our digital tools improve work order management, scheduling and cost control for critical water assets including supply, wastewater processing, storage and drainage. We also digitise key customer services, including billing, fault reporting and connections, improving experiences for both residential and business customers.